Jan 30, 2018

Making Customer Satisfaction Data Actionable at the Peace Corps

For the past couple of years, the Peace Corps has used online-based intercept surveys on peacecorps.gov to measure user satisfaction. The data captured over time has been interesting, but has not varied much month-to-month, which has made it difficult to translate insight into actionable enhancements on the website. In order to get more out of the user satisfaction data, we developed a framework that applies statistical models to the data collected that identify key performance indicators (KPIs) that have the greatest likelihood to increase overall user satisfaction.
by Chris Rottler via DigitalGov - Building the 21st Century Digital Government

Azure Data Factory supports Azure AD authentication

Azure Data Factory V2 supports Azure AD authentication for Azure SQL Database and SQL Data Warehouse, as an alternative to SQL Server authen...